LeapFrog IT Services

Leap Ahead With Fast-flowing IT!

In today’s global market, manufacturing and distribution companies need smooth-running IT to stay competitive. At Leapfrog, we know uptime is critical, and so are highly optimized networks. It takes a robust IT framework to leverage the latest applications so you can track sales, inventory and supply chain logistics unimpeded, and do it cost-effectively.

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Fortunately, that’s where we hop in. With Leapfrog managing your day-to-day IT needs, you get the ultimate win-win: peak performance for all your systems, and more time for your internal IT team to focus on delivering innovative solutions that improve efficiency and help grow your business.

To maximize your team’s productivity, we offer:

Fully optimized IT
Our streamlined approach considers every part of your IT ecosystem – your complex infrastructure requirements, application needs, the security and integrity of your data, and compliance constraints. We then configure, test, monitor and maintain all your systems for optimum performance.

The result? You get high availability, reliability and security for all your networks, apps and endpoints, and all the data flowing between them.

Responsive support
We offer remote response 24/7/365 out of our Network Operations Center and onsite field services when needed. Our live call answer rate is virtually unmatched with 95% of all issues resolved in under 60 seconds.

Maximum uptime
We constantly monitor and manage your IT infrastructure for maximum uptime. If systems go offline, we’ll know immediately and start remediation on your behalf. Through routine diagnostics we can often detect and preempt a major event before it happens.

Strong security protections
We fortify your network security, data storage, and back-up preparedness. Our firewalls, anti-intrusion systems, end-to-end data encryption, and user permissions reduce your exposure to security breaches and help ensure data integrity.

Strategic business continuity
We offer a range of disaster recovery solutions, including private and hybrid cloud platforms that are secure, reliable, redundant and highly available. And with Leapfrog data centers in Georgia and Texas, you get broad business continuity coverage in the event of a local disaster.

Compliance and audit support
Leapfrog IT services clear the highest bar for reporting and controls related to information processing availability, security, reliability, privacy and confidentiality. We provide all the detail (and support) needed whenever audits happen.

Detailed analytics
We keep your entire IT ecosystem working together harmoniously –with regular KPI report cards for complete accountability and transparency. We show you the data!

Predictable costs
With Leapfrog you get the benefit of standardized processes, more efficient and scalable platforms, and predictable costs. We even manage your IT vendors proactively to optimize performance and reduce costs.

On-demand IT skill sets
With Leapfrog you get proven technology that’s been rigorously vetted by our Solutions Squad. So expertise is built-in. But we also have IT experts from across the tech spectrum available on demand. Including solutions architects and engineers who do IT Special Ops (major integrations, upgrades, new tech deployments) all day long.

Proven service delivery
We’ve proven ourselves across multi-office environments and can act as a partner to your IT department or your Single Source Solution for all things IT. Either way, you get smooth-running IT so you can focus more on key growth initiatives that move your operations forward even faster.

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