LeapFrog IT Services

Amplify growth and momentum with secure, reliable IT support

With the explosion in mobile connectivity, and the integration of traditional media, no industry is seeing more growth and change than telecommunications. Our appetite for apps, streaming video, and “smart” devices is driving a new era of competition and connection, including the “Internet of Things.” Start-ups and cross-sector (telecom/media/tech) alliances are racing to get new products, services, and networking hardware and software to market. But riding the crazy waves of change is hard for most internal IT departments. Rapid growth can lead to fragmented, inefficient IT environments – or overstretched staff – that can hold your business back.

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Happily, that’s where we hop in. For the past 17 years, we’ve delivered secure, reliable Managed IT services to media, telecommunications, and other high tech companies. Partnering with your IT department, or as your single source provider, we’ll work to optimize every part of your IT ecosystem. With our frogs proactively managing and securing your networks, infrastructure and application environments, you’re free to focus on more essential targets – like new product/tech development or customer service initiatives. And our super-responsive Help Desk support keeps your entire team productive and on point.

You can count on Leapfrog to –

  • Design, manage and monitor your IT ecosystem for maximum productivity and uptime. You get high availability, reliability, security and scalability for all your networks, apps and endpoints, and all the data flowing between them.
  • Migrate your IT services to more efficient, scalable platforms – including private or hybrid clouds — that can help standardize processes, improve business intelligence, heighten mobility and boost scalability as needed.
  • Create a robust IT framework for developing and managing complex applications (HR, property management, procurement, online billing/CRM/mobile pay apps) without IT bottlenecks or major integration issues.
  • Fortify your network security, data storage, and back-up protocols. Our firewalls, anti-intrusion systems, end-to-end data encryption, and smart user controls reduce your exposure to external breaches and internal theft so corporate and consumer data is protected.
  • Offer a full range of disaster recovery solutions to minimize downtime and get critical operations back online fast in the event of a worst-case scenario.
  • Streamline compliance and audit requirements, helping you clear the most rigorous financial, consumer PCI, quality, and telecom standards and certifications with ease, even at multiple locations.
  • Automate routine IT tasks so you can focus on key growth initiatives and custom IT solutions that elevate your brand’s product or service profile with key consumers, investors and stakeholders.
  • Offer IT expertise on demand. We can manage vendors for you, or provide Leapfrog IT experts from across the tech spectrum, including solutions architects and engineers who do major integrations, upgrades, and new tech deployments all day long.
  • Deliver responsive service and exemplary end-user support:
    – Proactive and reactive support 24/7/365
    – 95% live call answer rate in under 60 seconds
    – Detailed reporting and analytics
    – Field support services as needed
    – Proven service delivery across multi-office and highly mobile environments
    – Rigorous compliance, archiving and audit support
    – Enterprise mobile security platforms and MDM support

Markets may be volatile, but your IT doesn’t have to be! Leapfrog can deliver stable, secure IT that will grow with your operations over time and provide more controlled and predictable technology costs. So you can concentrate (bada-bing!) on delivering the next big thing.

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