IT for Telecommunications
With the explosion in mobile connectivity, few industries are seeing more growth and change than telecommunications. The appetite for apps, streaming video, and smart devices has driven a new era of competition and connection. Start-ups and cross-sector alliances race to bring new products, services, and networking hardware and software to market. This environment can often be too dynamic for most internal IT departments to handle on top of day-to-day IT tasks like monitoring and managing networks, apps, infrastructure, security, and endpoints.
Amplifying your growth and momentum
Since 1998, Leapfrog has been delivering secure, reliable Managed IT services to media, telecommunications, and other high tech companies. Partnering with your IT department, or as your single-source provider, we work to optimize and integrate every part of your IT environment then proactively manage it. By handling the backend of IT, your internal IT team can focus on revenue-generating IT innovations, including developing new products, services, and customer service initiatives.
You can count on Leapfrog to:
- Design, monitor, and manage your IT environment for maximum productivity and uptime. You get high availability, reliability, security, and scalability for all your networks, apps, and endpoints, and all the data flowing between them.
- Migrate your IT services to more efficient, scalable platforms – including private or hybrid clouds — that can help standardize processes, improve business intelligence, heighten mobility, and boost scalability as needed.
- Create a robust IT framework for developing and managing complex applications without IT bottlenecks or integration issues.
- Fortify your network security, data storage, and back-up protocols with firewalls, anti-intrusion systems, end-to-end data encryption, and smart user controls. These reduce your exposure to external breaches and internal theft.
- Offer a full range of disaster recovery solutions to minimize downtime and get critical operations back online fast in the event of a worst-case scenario.
- Streamline compliance and audit requirements, helping you clear the most rigorous financial, consumer PCI, quality, and telecom standards and certifications with ease, even at multiple locations.
- Automate routine IT tasks so you can focus on key growth initiatives and custom IT solutions that elevate your brand’s product or service profile with key consumers, investors, and stakeholders.
- Offer IT expertise on demand. We can manage vendors for you, or provide Leapfrog IT experts from across the tech spectrum, including solutions architects and engineers who do major integrations, upgrades, and new tech deployments all day long.
- Deliver responsive service and exemplary end-user support:
– Proactive and reactive support 24/7/365
– 95% live call answer rate in under 60 seconds
– Detailed reporting and analytics
– Field support services as needed
– Proven service delivery across multi-office and highly mobile environments
– Rigorous compliance, archiving and audit support
– Enterprise mobile security platforms and MDM support