Secure, Reliable, User-enabling IT – So You Can Do More Of What You Do Best
At Leapfrog, we think technology should really work for business —not as an all-consuming engine, but a steady undercurrent that quietly sustains and supports your enterprise. It’s a founding principle of our company, and since 1998 we’ve helped professional services providers – from creative agencies to engineering firms – leave their IT headaches behind.
You get access to ready business intelligence, fully optimized IT, and truly extraordinary service, including high-resolution Help Desk 24/7 and an empowering end-user experience that results in an engaged, happy and productive team.
As your Managed IT partner, we offer –
Fully optimized IT
Through preventive maintenance and proactive management, we optimize the stability and reliability of your entire IT ecosystem. Our unified approach considers your infrastructure requirements, application needs, mobile devices, the security and integrity of your data, and any compliance constraints.
Our high-resolution Help Desk is available 24/7/365, and we dispatch field services staff when needed. Our live call answer rate is virtually unmatched with 95% of all issues resolved in under 60 seconds.
We constantly monitor and manage your IT infrastructure for maximum uptime. If systems go offline, we’ll know immediately and start remediation on your behalf. Through routine diagnostics we can often detect and pre-empt a major event before it happens.
Strategic business continuity
We offer a range of disaster recovery solutions, including private and hybrid cloud platforms that are secure, reliable, redundant and highly available. And with Leapfrog data centers in Georgia and Texas, you get broad business continuity coverage in the event of a local disaster.
Strong security protections
Our network firewalls, anti-intrusion systems, end-to-end data encryption, and user permissions reduce your exposure to security breaches or internal theft and help ensure the integrity and confidentiality of your data.
Compliance and audit support
Leapfrog IT services clear the highest bar for reporting and controls related to IT availability, security, reliability, privacy and confidentiality. We provide all the detail (and support) needed whenever audits happen.
Mobile security management
From BYOD policies to full mobile security platforms, we can help evaluate, migrate and support your mobile operations, making it easier to engage your staff (and their devices of choice) and better connect with clients without compromising data security or compliance.
With Leapfrog you get the benefit of standardized processes, more efficient and scalable platforms, and predictable costs. We even manage your IT vendors proactively to optimize performance and reduce costs.
Deep intelligence and analytics
We provide deep insights into your IT environment so you can plan and focus your buying decisions, aligning IT investments to business goals. We support our assessments with regular KPI report cards for complete accountability and transparency. We show you the data!
On-demand IT skill sets
Our Solutions Task Force rigorously vets any technology before we recommend it. So expertise is built-in. But we also have IT experts from across the tech spectrum available on demand. Including solutions architects and engineers who do IT Special Ops (major integrations, upgrades, new tech deployments) all day long.
Proven service delivery
We’ve proven ourselves across multi-office and highly mobile environments and can support your IT department or act as your One Source Solution for all things IT.
Either way, you get secure, reliable, user-enabling IT you don’t have to think about. So you can focus on winning business, retaining clients, attracting top talent, and simply doing more of what you do best.