How to get started.

Hop on over — we make it easy.
4 steps to extraordinary IT and cyber risk management.

Leapfrog is ready to help you thrive.

Regardless of your current business challenges — overcoming IT roadblocks, managing a mobile workforce or multiple locations, merging or acquiring, securing your IT and processes, dealing with regulations, or any other issue — Leapfrog can uncomplicate it. Before we begin the onboarding process, we will:

  • Complete a health check to confirm your current IT ecosystem is a fit for Leapfrog
  • Inform you if anything needs to be updated prior to onboarding
  • Provide a roadmap with timelines and budgets for your review and approval

If you’re in a crisis situation, we can expedite the process to resolve your critical needs as quickly as possible.

Step One:

Initial conversations

The goal of our initial conversations is to gain an understanding of each other’s companies and your company’s current IT situation:

  • Learn what your organization does, how it generates revenue, and what it considers to be its top goals. For example, is your main focus to optimize your IT environment or protect it?
  • Discuss the circumstances that led you to Leapfrog and any current IT problems — do they primarily involve your people, processes, or technology, or a combination?
  • Talk over the type of experiences Leapfrog has had helping companies in similar situations and if we might be able to solve your problems and support your goals. If this is possible, we’ll discuss The Leapfrog Methodology for Partner Success, which begins with an assessment.

Step Two:

IT assessment

To assess what’s needed to prepare for a strategic IT partnership, we evaluate your current IT environment and its ability to meet your stated business and security requirements:

  • Review your inventory (hardware and software) and your IT roles and responsibilities
  • Conduct a Leapfrog gap analysis
  • Conduct a Leapfrog risk analysis
  • Benchmark what we find and compare it to companies similar to yours
  • Build an IT roadmap to resolve your IT issues strategically and systematically

Step Three:

IT roadmap

With your assessment and proposed IT roadmap complete, we present our report and recommendations:

  • Review the report that explains what we found in each area of your IT during the assessment
  • Discuss the benchmarking data, including the location of your company on the scale that measures IT operational maturity
  • Describe any gaps and risks in detail, including how to resolve them
  • Examine the steps needed to resolve the most pressing issues and any related root causes
  • Review improvements we might need to be made to your environment initially to allow for successful, proactive IT management
  • Discuss a reasonable cadence for making the changes based on your priorities and budget

Step Four:

Partnership

When you are ready to move forward, we start the process of optimizing your IT to meet your business goals.

After we sign the managed services agreement and timeline of activities, Leapfrog gets to work. Communications is key — an important part of our methodology is regular reporting on our progress so you always know what’s happening. This begins in the transition process and continues throughout our partnership.

Every year, we repeat the assessment and IT roadmap process. Or we will update your roadmap earlier if your goals or circumstances change. Keeping your IT optimized, working properly, and meeting your needs is an ongoing process — it’s how Leapfrog helps you keep meeting your business goals year after year.

When your IT is secure and operates seamlessly, there's no limit to how far you can leap.