Client success stories.
Implementing DRaaS to keep up with business growth.
The growth of leading insurance company with 18,000 policyholders was outpacing its disaster recovery (DR) solution. It needed a scalable, distributive solution that improved business continuity, reduced risk and recovery times, and was regulatory compliant. In under 30 days, Leapfrog implemented a Disaster Recovery as a Solution (DRaaS) that provided rapid data replication and recovery capabilities for 200+ servers and a 25+ terabyte data footprint. The new solution reduced recovery time capabilities from 5+ days to under two days and reduced the number of needed vendors. Leapfrog manages the solution, which can be leveraged to meet future growth.
Improving security for remote collaboration, communication.
Ensuring employees can access needed data securely.
Financial services company
Leapfrog had just transitioned a financial services company to centralized Virtual Desktop Infrastructure (VDI) to improve security and efficiencies when COVID-19 hit. The company was forced to scale up immediately. Overnight, all employees were able to start working from home using their personal computers. To manage access to personal printers and scanners, Leapfrog rolled out an updated VDI configuration immediately, allowing the company to pull off the mass transition to teleworking efficiently and securely, including all necessary platforms and tools.
Stabilizing network infrastructure for rapid growth.
Transforming capabilities by partnering with internal IT.
A transportation company was experiencing significant growth, but its internal IT department didn’t have the bandwidth or project-specific expertise to simultaneously manage existing IT and also move growth projects forward. Leapfrog partnered with the internal team to complement its resources. We planned for the growth of their new locations, leveraged sophisticated tools, deployed our ticketing system, and trained their engineers on the platform. Leapfrog also took on the responsibility of supporting their end-users, who are globally dispersed.
Streamlining support to improve morale, productivity.
The end-users at a large, national nonprofit were experiencing a lot of pain and frustration. The internal support desk wasn’t working smoothly and without getting the help they needed, employees couldn’t do their jobs efficiently. The Leapfrog team worked closely with the nonprofit’s IT infrastructure team to drive increased operational efficiencies and better serve its more than 500 end users. This collaboration significantly increased end-user satisfaction while enabling the internal IT staff to focus on more strategic growth initiatives.
Working around supply-chain shortages to stay operational.
Unifying security and access for at-home workers.
Real estate company
Integrating secure cloud and collaboration platforms.
Meeting compliance requirements to win a deal.
Security Services Company
A Leapfrog client who is a leading national security services company was bidding on a multi-location contract with a Fortune 500 company and faced what it thought might be a deal-breaker. The Fortune 500 company had recently implemented third-party risk management processes, which included requiring all companies it does business with to comply with the same high standards that it must meet. As an SSAE-18 SOC 2 compliant private cloud provider, Leapfrog already met or exceeded the Fortune 500 company’s requirements and was able to turn around the extensive security assessment questionnaire within days — and the client won the deal.
Providing on-demand cloud resources during a crisis.
Transforming digitally to compete and grow.
Wealth Management Firm
An established wealth management firm wanted to access data analytics to improve the research it provides to clients. Leapfrog had already implemented VDI to secure its trading environment and enable remote working but its proprietary research platform, which had been the market leader for more than a decade, couldn’t meet the new need. Leapfrog worked with the firm to determine its requirements, select a cloud platform that’s part of an ecosystem with access to data analytics, design and build the security model, then migrate to the new platform. With the digital transformation project complete, the firm is better positioned to differentiate and grow.