LeapFrog IT Services

Cybersecurity Partner Interview Guide

Business Continuity Planning: Planning for Your Best Outcome

Your company’s best bet for thriving after a disaster is to have a comprehensive Business Continuity Plan before it strikes. It should cover all of the processes and procedures you need to get back up and running again if an emergency shuts down some or all of your normal operations.

The goal of your business continuity plan is to re-establish services as quickly and smoothly as possible so your organization suffers as little as possible. It should be based on well-thought-out scenarios that include how IT is involved in each one. Big stuff, but manageable.

Business continuity is more than Disaster Recovery

Business continuity planning is a larger effort than disaster recovery planning. It identifies each of your critical services and creates step-by-step instructions to get them operational again. Who does what and when, where people will work from, how your team will access data, how everyone will communicate, and what to do if Plan B doesn’t work — these kinds of details give you your best shot at recovering. About a quarter of small businesses go out of business right after experiencing a disaster and of those that recover for a while, about 40% eventually fail due to the disaster.

Leapfrog’s role in Business Continuity Planning

Leapfrog can play an important role in your planning process. We work closely with leadership and your business continuity team, typically a representative from each department. We help them think through all of the IT-related details and offer advice on risk, compliance, data integrity, platform management, and other IT-related issues.

We also have business continuity consulting partners that can help develop the entire plan for you beyond the IT aspects. The process becomes less complex when lead by experienced professionals who have created hundreds of plans. In fact, the reason most companies don’t have a Business Continuity Plan is that it’s too complex and time-intensive to develop on their own.

As your IT partner, can help you get the ball rolling. Then, depending on your needs, we’ll provide these consultative and analytical functions:

  • Work with your team to develop and review a business impact analysis with the goal of identifying requirements, gaps and options
  • Ensure your entire team is on the same page for IT network and systems delivery issues
  • Develop a planning framework for IT delivery and write the IT portion of your plan, including training, testing, and maintenance procedures
  • Plan how you will access your IT from off-site, including where you’ll work, who can access your network, and how you’ll communicate with staff, customers, suppliers and vendors
  • Help you make budget decisions so you can mitigate risk most effectively and sensibly
We take the same thorough, methodical, data-driven, base-covering, get-it-handled approach to your Business Continuity Planning as we do with our managed IT services. We believe nothing should hold your business back — not even an emergency.

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