Leapfrog Services Partners on the Largest Expansion in Zoo Atlanta History

Atlanta-based IT Provider strengthens partnership with Zoo Atlanta

Zoo Atlanta, one of the top zoological destinations in the country, is about to get even better. Following a successful $42.5 million capital campaign, Zoo Atlanta will soon launch the Grand New View project, an expansion that will create a one-of-a-kind event space overlooking an all-new African savanna for elephants, giraffes and more.

Key to the Zoo experience is technology. New and developing technology at the Zoo include a streamlined ticket purchasing system, interactive experiences and information kiosks, and the popular live PandaCam hosted by Animal Planet L!VE. Zoo Atlanta is partnering with Leapfrog Services, one of the top IT service providers in the region, to ensure excellence in all key aspects of information technology.

Zoo Atlanta and Leapfrog have a long-standing relationship, which the zoo credits with Leapfrog’s responsiveness and extraordinary customer service. In addition, both companies have a long history of giving back to the community — Leapfrog provides all non-profit clients with a substantial discount.

“Leapfrog is more than a partner, they are an extension of our Information Technology Team,” says Pam Taylor, Zoo Atlanta Chief Administrative Officer/Chief Financial Officer. “When we have an issue we need help on, our team says ‘just Frog it.’ We’re thrilled to partner with Leapfrog to advance the experience for our visitors.”

In 2016, Zoo Atlanta had nearly one million visitors. As they approach efforts to appeal to a variety of generations, interactive technology, both at the Zoo and through their various digital channels, is crucial.

“Zoo Atlanta is such an important part of our city’s culture,” says Claire “Yum” Arnold, Leapfrog CEO. “We treasure our long-term partnership with the Zoo, and we’re honored and excited to work with their amazing team to advance the technical needs for this next phase.”

About Leapfrog Services
Leapfrog provides expert-level managed IT services to more than 120 businesses and nonprofits worldwide. We leaped onto the scene in 1998 to fulfill a critical need we saw in the business community — technological expertise that enhances business operations without getting in the way. Our approach delivers Optimized IT services that are faster, safer, better managed and more reliable. All with a smile and no geek speak! For more information, visit leapfrogservices.com.

About Zoo Atlanta
Viewed as one of the finest zoological institutions in the U.S. and a proud accredited member of the Association of Zoos and Aquariums (AZA), Zoo Atlanta has a mission to inspire value and preservation of wildlife through a unique mix of education and outdoor family experiences. From well-known native wildlife to critically endangered species on the brink of extinction, the Zoo offers memorable close encounters with more than 1,000 animals from around the world. The Zoo’s newest destination, Scaly Slimy Spectacular: The Amphibian and Reptile Experience, featuring more than 70 species in a 111,000 square-foot complex, opened in 2015 and is the world’s first LEED Gold-certified reptile and amphibian exhibit. Zoo highlights include giant pandas, including Ya Lun and Xi Lun, a set of twins born to Lun Lun on September 3; North America’s largest zoological population of great apes; and a global center of excellence for the care and study of reptiles and amphibians. Up-close-and-personal animal experiences include behind-the-scenes Wild Encounters with African elephants, Aldabra giant tortoises and giant pandas. Zoo Atlanta is open daily with the exceptions of Thanksgiving and Christmas Day. Keeper talks, interactive wildlife shows, education programs and special events run year-round. For more information, visit zooatlanta.org.

Media Contact
Jennifer Babbit Bodner

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