LeapFrog IT Services

Secure, scalable IT to feed the need for anytime, anywhere media access

With billions of smart device users worldwide, who doesn’t have an itchy finger or insatiable thirst for digital media? From games and social media to embedded video and other rich content, our appetites are huge. And so are the opportunities and risks for the media companies feeding them. Even the most tech-savvy digital advertisers, social media management firms, app developers, audiobook publishers and other content creators are often challenged by IT resources that can’t keep pace with their growth targets.

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Are you plagued by network downtime? Paying too much for data storage or to maintain your digital asset library? Is your IT infrastructure not robust or scalable enough to support key business processes, not to mention content delivery to key distribution partners or viewers? Is your IT department too taxed with routine maintenance and end-user support to track with new development goals and timetables?

If so, Leapfrog can help. As a 17-year veteran-pioneer of Managed IT Services, we understand how to optimize the IT ecosystems of digital media companies seeking to tap the tidal wave of demand for “anytime, anywhere” content and connectivity. With Leapfrog proactively managing and securing your networks, infrastructure and application environments, you’re free to focus on new development and content creation, and how to better serve clients and consumers where it counts – right at the point of engagement.

      You can count on Leapfrog to –

    • Design, manage and monitor your IT ecosystem for maximum productivity and uptime. You get high availability, reliability, security and scalability for all your networks, servers, apps and endpoints, and all the data flowing between them.
    • Migrate your IT services to more efficient and scalable platforms – including private or hybrid clouds or content delivery networks* – that can help standardize business processes, improve market/audience intelligence, heighten mobility and even support low-latency content delivery to end-users across networks and devices.
    • Create a robust framework for developing and testing custom content and applications without IT bottlenecks or major integration issues
    • Fortify your network security, data storage, and back-up protocols. Our firewalls, anti-intrusion systems, end-to-end data encryption, and smart user controls reduce your exposure to internal and external breaches so critical data and intellectual property is protected
    • Offer a full range of disaster recovery solutions to minimize downtime and get critical operations back online fast in the event of a worst-case scenario
    • Streamline compliance and audit requirements, helping you clear the most rigorous financial, accounting and consumer privacy standards, especially with regard to social media consumer data mining and disclosure
    • Automate routine IT tasks so you can focus on key growth initiatives and custom solutions that elevate your content or brand with key clients/distributors, consumers and investors.
    • Offer IT expertise on demand. We can manage vendors for you, or provide Leapfrog IT experts from across the tech spectrum, including solutions architects and engineers who do major integrations, upgrades and new tech deployments all day long.
    • Deliver super-responsive service and end-user support:

– Proactive and reactive support 24/7/365
– 95% live call answer rate in under 60 seconds
– Detailed reporting and analytics
– Field support services as needed
– Proven service delivery across multi-office and highly mobile environments
– Rigorous compliance, archiving and audit support
– Enterprise mobile security platforms and MDM support

We can help you develop a secure, scalable IT footprint that will grow with your operations over time and provide controlled and predictable technology costs. So you’re free to focus on what you do best – delivering the media content, strategy or placement everyone’s hungry for.

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