LeapFrog IT Services

IT for the Entertainment Industry

The line between entertainment and digital media keeps blurring. Whether you’re a touring or production company, venue or talent manager, or a sports app or gaming developer, building your frontline brand or image should be your first priority. Building your IT resources should be your IT partner’s priority. Secure, scalable backend IT supported by skilled staff is the backbone that supports and sustains your business.

IT Budgeting Guide for 2020

IT performance that supports your brand, business and fan base

When you partner with Leapfrog as your single source IT provider or to work together with internal IT, we’ll automate and optimize as much of your IT environment as possible then proactively manage it. Not having to deal with the backend of IT frees you up to focus on new creative output and productions, custom development, social connections with fans, or other key logistics. Our IT Support Center backs you up 24/7/365 so your entire team stays productive and on point.

You can count on Leapfrog to:

  • Manage your IT for maximum uptime, providing high availability, reliability, and security for your data, networks, apps, and endpoints
  • Consolidate your IT services into more efficient and scalable platforms —including private or hybrid clouds — that can help standardize processes, improve business intelligence, heighten mobility, and provide near-instant scalability on demand
  • Create a robust IT framework for developing and managing complex applications without IT bottlenecks or major integration issues
  • Fortify your network security, data storage, and back-up protocols to reduce your exposure to external breaches and internal theft
  • Offer a full range of disaster recovery solutions to minimize downtime and get critical operations back online fast in the event of a worst-case scenario
  • Streamline compliance and audit requirements, helping you clear the most rigorous financial reporting and consumer privacy/PCI standards with ease, even at multiple locations (we’re an SSAE-18, SOC-2 provider)
  • Automate routine IT tasks so you can focus on key growth initiatives and custom solutions that elevate your content or brand with key clients/distributors, consumers, and investors

Leapfrog also offers IT expertise on-demand —including solutions architects and engineers for special projects, upgrades and new tech deployments — and IT vendor management.

Super-responsive service and end-user support include:

  • Proactive and reactive support 24/7/365 with a 95% live call answer rate in under 60 seconds
  • Detailed reporting and analytics
  • Field support services as needed
  • Proven service delivery across multi-office and highly mobile environments
  • Enterprise mobile security platforms and MDM support
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