Leapfrog 
If you think your company is ready for a disaster because you backup every day, or that you don’t need to back up because you have highly redundant servers or storage, think again! High availability, disaster recovery and business continuity planning are separate yet interconnected aspects of your IT ecosystem. Here’s an overview of the …
Hawaii’s false alarm incident earlier this year was a teachable moment for organizations — how prepared is yours when it comes to emergency communications? While you’re probably not responsible for notifying an entire state about an incoming attack, you are responsible for telling stakeholders what’s going on if there’s an emergency. Emergency communications as part …
February 2018: If you’re thinking of replacing your computer because it’s not running as fast as you want, chances are you only need to replace the aging hard drive. Swapping out the hard drive for a new solid state drive (SSD) could get you all the speed you need plus another few years of life …
February 2018: Every year there’s a flurry of activity surrounding taxes — forms to collect, information to gather, people to contact — that are outside of normal day-to-day operations. This is catnip to scammers. To protect your organization (and employees, partners, and vendors) against fraud, train your employees how to spot a tax scam and …
(Updated): New IT solutions are constantly being developed and old ones lose their relevance. But how do you know if the latest disruptor could be a holy grail for your business or a security torpedo? And how do you know the solutions you’re using now are still the best ones for your organization? Ask a …
Optimized IT is technology that doesn’t annoy you, slow you down, get in your way or put you at risk. Instead, it kick starts you into action and makes your life easier. You, too, can have optimized IT. Just take these steps — each one improves your IT environment and can save the day when …
Does your organization need to comply with regulatory standards, either by law or voluntarily? Then you know compliance standards tell you what to do but not HOW to do it — they leave the details up to you. When it comes to figuring out the details, running the necessary tools, and documenting everything, IT has …
If you tried to get on Amazon, Twitter, Netflix, Shopify or some other popular web services on October 21, you may have had a tough time. A company called Dyn, which provides a critical link between the URL you type in and the IP address you’re directed to, suffered a massive distributed denial of service …
Companies with Help Desk support that leaves end users singing praises far and wide can be pretty tough to find — complaints about bottlenecks are much more common. But bottlenecks are fixable! There’s no reason your team or your IT department (if you have one) has to get frustrated. Here are seven of the most …
January 2018: It’s hard enough to move your office from one location to another without thinking about how to move your IT. But before you schedule the moving vans, make sure you have a solid plan that will keep your IT running at the level you’ll need throughout the transition. Planning ahead tees you up …
