IT Methodology

Mid-market companies are facing a perfect storm. AI is transforming workflows, cyber threats are accelerating, and the pace of change is outstripping what most internal IT teams were ever built to support. We see this every day, especially in fast-scaling, mid-market organizations. Even strong internal teams are stretched thin, trying to maintain operations while the …

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At Leapfrog Services, we believe cybersecurity is more than a technical safeguard—it’s a strategic imperative. To better understand how organizations can build resilience in today’s threat landscape, we sat down with our Chief Security Officer, Bryant Tow, who has nearly three decades of experience guiding companies through the complexities of cybersecurity. In this conversation, Bryant …

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One of the most effective ways to get cybersecurity under control is to team up with the right outsourced IT partner. But how do you choose the right one? Finding an experienced, disciplined Managed Service Provider (MSP) or Managed Security Service Provider (MSSP) that you trust and want to work with for many years is …

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Innovative companies have been busy rebuilding legacy interactions using apps and the internet. They’ve created digital resources that they also make available to other companies so the other companies can leverage them to add value to their organizations. The innovators have been rewarded with exponential growth. Think of Amazon, it’s not only a digital retailer …

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Your users have upgraded to Windows 11 but now their apps are running slower — what’s going on? Chances are their computers don’t have the hardware or processors they need. Windows 11 is a robust operating system (OS) with advanced security features that are important in today’s threat environment. But these features can slow down older …

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We posed a series of questions to Leapfrog Services CTO Emmett Hawkins about the IT changes he’s seeing during COVID-19 and asked what he recommends moving forward. His insights cover everything from how to think about IT differently to how to tackle transformative IT projects. Q: What are the biggest changes you’re seeing in the …

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(UPDATED 2/17/22) Whether you’re excited to pivot to digital or apprehensive about modernizing your IT environment — or both — the world is doing business online now. For most companies, competing in the new normal includes the need to digitally transform some parts of their business. Companies that transform successfully typically do three things. They …

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April 2018: While some companies disparage compliance standards, others embrace them — even when they’re not required to. Cybersecurity regulations establish controls but they also do something else. They define best practices. Here’s what’s motivating organizations to follow security frameworks that look like those of regulated businesses: 1. Now it’s about business, not just avoiding …

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Your organization’s technology team needs to deliver consistent, verifiable results so your business can say yes to new opportunities. Yet growing companies can struggle with aligning IT operations and business objectives because they’re so busy doing other work. In this second installment of our series on IT and business goal alignment, we look at why …

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