Gartner’s Predictions For Business IT Users: 11 Issues for 2013

JANUARY 2013: If you’re like most IT-savvy business pros, when Gartner predicts something big, you hop to attention. Gartner is considered the world’s leading information technology research and advisory company — it has 1,280 research analysts and 12,000 clients internationally, so it’s pretty good at making informed guesses about IT trends.

In this batch of predictions, a common thread is how IT departments are losing some level of control because of the number of activities and devices that they have to coordinate.

Here’s a summary of Gartner’s 11 predictions for IT organizations and IT users for 2013:

  1. In 2013 and through 2015, 90% of enterprises will bypass broad-scale deployment of Windows 8. Waiting for more stability is the name of the game.
  2. Chinese handset vendors will proliferate, and by the end of 2014, three of the top five mobile handset vendors will be Chinese.
  3. While “big data” will spur job growth globally, training won’t keep up. Two-thirds of the 4.4 million available big data jobs will go unfilled by 2015.
  4. Efforts to protect local jobs in Europe will reduce offshoring by 20%, a trend that will continue through 2016.
  5. By 2014, IT hiring in major Western markets will come mainly from companies with headquarters in Asia. These are the companies currently enjoying double-digit growth and expanding their footprints.
  6. Facebook will act as an information sieve, leaking as much as 40% of enterprise contact info through employees’ mobile collaboration apps by 2017.
  7. Bring Your Own Device (BYOD) will continue to put enterprises at risk as employee-owned devices will be compromised by malware at a rate more than double the rate of corporate-owned devices. This will continue through 2014.
  8. Through 2014, spending will increase by 25% on software for “smart operational technology,” like the sensors in vending machines and medical devices that transmit data via the Internet.
  9. Gamification — game thinking or game mechanics used in non-game contexts — will be used to increase employee engagement, with 40% of Global 1000 organizations using gamification by 2015.
  10. Wearable smart electronics in shoes, tattoos and accessories will emerge as a $10 billion industry by 2016.
  11. Up to 20% of the top 100 IT services providers will be displaced by market consolidation. This represents the restructuring of the nearly $1 trillion IT services market.

And here a few highlights from its Top 10 Strategic Technology Trends for 2013:

  1. Mobile phones will overtake PCs as the most common Web access device worldwide.
  2. The personal cloud will gradually replace the PC as the location where individuals keep their personal content.
  3. Many organizations will deliver mobile applications to workers through private application stores, shifting IT’s role from that of a centralized planner to that of a market manager.
  4. Mobile will begin to mean more than the use of cellular handsets or tablets as cellular technology is embedded in devices like cars and pharmaceutical containers.