April 2015: If your company is looking to manage costs, improve productivity, expand its talent pool and reduce absences and attrition, here’s a way to make your employees happy, and at the same time, let them work from home. At least some of them and for some of the time. With the right IT infrastructure, teleworking can be a breeze.
Great IT empowers teleworking by:
- Giving your workers what they want. Two-thirds of workers want to work at home, concludes a study by Global Workplace Analytics. They want more work-life balance, less commuting, fewer dry cleaning bills and healthier lunches. And they’ll work longer and take less pay to get it. Great IT lets you attract and retain great employees.
- Providing a security mindset that’s as good — or better — than traditional work environments. From an intuitive point of view, it’s easier for employees who work away from the office to understand their roles in keeping your company’s data safe. In fact, security specialists report being more concerned about the security practices of employees who work on site than those who work at home.
- Keeping your business data on a secure, high-performance platform your team can access from any device. For optimal security and data management for telecommuters and in-office workers alike, transitioning to Virtual Desktop Infrastructure (VDI) infrastructure or pay-as-you-go Desktop As A Service (DaaS) may be your IT dream come true. Mission-critical data never leaves the platform. Instead, your workers enter the platform and do their work there, inside a secure IT fortress.
- Developing BYOD policies that keep workers productive and data safe. You don’t have to use VDI or DaaS to protect company data when team members use their own devices. The newer, more streamlined approach to mobile security is different from that of mobile device management techniques. No business data is actually stored on employee devices. Instead, employees access your company’s platform through a secure, multi-factor authorized app. So if an employee loses a personal device, the company data isn’t at risk.
- Having better trained employees. Keeping teleworkers up to date with apps, policies and procedures is critical so companies that have teleworkers must do a good job training them. And better trained employees are more productive and efficient while working. In fact, companies tend to do a better job training employees who work at home than their in-office counterparts.
- Helping workers stay (and feel) connected through unified communications. Unified communications that integrate across platforms and devices are seamless, streamlined, fast and convenient. When all communicating is high quality, real time and done online — calls, voice mails, texts, meetings — it’s irrelevant if the worker is in the next cubicle or the next county. They’re all on the same team and they know it.
- Having Help Desk heroes alleviates concerns about technical difficulties. No one likes having computer problems. Or device or app problems. What a bottleneck! With expert, remote help at the ready, your company’s technology will empower your workers, not frustrate them – wherever they happen to be working.
Teleworking and the IT infrastructure to support it may not be right for all companies. But for those with workers who can do their jobs from any computer, it may be a brave new cost-effective, time-saving world.
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