Leapfrog 
A consistently smooth Internet connection for consistently high-quality Internet voice calls would be a dream come true for many companies. But the public Internet is bumpy. There’s traffic, congestion, broken this, delayed that. Mostly you don’t notice unless you’re talking on the phone. Software-Defined Wide Area Network (SD-WAN) technology may solve all that without having …
Whether it’s a horrific shooting in Orlando, a flood in West Virginia, a hurricane in Haiti or a tsunami on the other side of the world, our instinct is to help when we see tragedy. Scammers know this. So they set up fake websites and fake Twitter accounts and tell fake stories that are so …
You’re traveling to another country — how exciting! Do you have a plan for using your phone while you’re there? Your cell service provider covers you in the U.S. but what are your options for international calling and data use? And how about texts? Sure you can use free WiFi apps like Skype but is …
Your smartphone is also your I’ve-fallen-and-I-can’t-get-up device. All you need is a personal safety app that checks in with you and alerts your emergency contacts if you don’t respond. Safety apps range from bare-bones basic to highly customizable with GPS coordinates and live streaming — all you need is the Internet, WiFi or cell service …
If the majority of what you do with your computer is access things on the Internet, do you need to pay extra for a fast processor and big hard drive? Or can you get away with a $150 Chromebook and its pared-down operating system? Or maybe a tablet with a keyboard is the way to …
Now that group communications apps (chat apps) can integrate with apps critical to your business, is it time for your company to take them seriously? It is if you want to attract Millennial employees! Slack and dozens of competitors are so popular because they look like social media, let team members share files and avoid …
Your fitness tracker is your health buddy! It counts your steps. Reports your heartbeat. Helps you trim down and sleep better. It can even help doctors treat you in an emergency. But did you know it can also help prove your case in court? Or (yikes!) be the best witness against you? Here’s how tracking …
If you text or email groups of people and haven’t tried apps designed specifically for that, you’re missing out. Not only do chat apps make it easier to group chat, add-on apps let you share files, calendars, to-do lists and even create and plan projects — all within the app. Everything is cross-platform, synced and …
April 2016: You interact with dozens of accounts online, from social media to banking to shopping. While it’s smart to protect all of them, it’s really smart to protect the ones that could cause you the most damage if hacked so here are some tips to improve online security of your accounts. Do you know …
April 2016: When you use proven processes for your business, it runs more smoothly. And when you use proven processes for your IT, it runs more smoothly, too. They’re called best practices for a reason! Well-run IT departments and managed IT companies use processes provided by ITIL, or the Information Technology Infrastructure Library. ITIL is …