LeapFrog IT Services

IT Support Center: Keep Your Team Productive

Your organization needs to support the people who are using your IT environment — if something isn’t working properly, neither are they. An end-user support center that’s knowledgable, high-performing, and always available is the anchor for your optimized IT environment.

If an employee is experiencing an IT problem — with a computer, app, operating system, the Internet — it gets in the way of getting work done. Our support center staff is here to get IT obstacles out of the way. We resolve them as they pop up and escalate especially tricky issues to our top-level specialists.

Whether your organization outsources all of your IT management to Leapfrog or just your IT Support Center, you benefit from our technical team that’s 65+ members strong, available 24/7/365, and has broad, deep, always-current IT know-how. We follow best-practice methodologies to support your people in the same way we support your network, systems, and infrastructure.

With Leapfrog Support Center services you get:

  • Availability that’s second to none — your call is answered by a trained technician who can help you
  • Resolution speeds that get your end users back to work fast
  • World-class methodology built around the ITIL and Agile frameworks
  • Systems that capture and track all known IT issues at your company so nothing falls through the cracks
  • Enough personnel on hand so we can solve your problems no matter how many other problems we’re handling
  • Same high level of support for your C-suite, administrative team, back-office personnel, and the team that’s out in the field
  • Remote access management for consistent support regardless of where you’re working from
  • Same great support for Windows, Android, Linux, Macs, OSX, iOs and BlackBerry
  • Absolutely no attitude or tech lingo — just friendly IT support
We believe our clients should be busy getting their work done instead of waiting for IT help. IT Support Center is available as part of Single-Source IT Management or as a stand-alone service.

IT Support Center: 404-870-2124

Toll-Free IT Support Center: 866-870-2124

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