Leapfrog leadership.

Meet the lead frogs.

“Leapfrog’s team is a multifaceted, cohesive group of skilled business and IT professionals who work collaboratively with clients and keep the focus where it should be — on our clients’ best interests.

While our CEO usually prefers not to call attention to her vast business experience, many directorship roles, and innumerable accolades, her leadership style is grounded in her lifelong commitment to business and civic involvement — and it’s part of what makes Leapfrog different. After decades of experience running and guiding organizations, she founded Leapfrog to help companies have access to the same level of IT support and infrastructure that’s available to enterprises.

All of the employees she’s welcomed to the Leapfrog family share the same philosophy. Each “frog” sees IT as a helpful set of tools and processes whose purpose is to help organizations succeed. Each is also an expert in their specific area, passionate about best practices, and committed to interacting with others in a way that makes technology helpful rather than complicated.”

Leapfrog clients over the past ten years that reported they would retain Leapfrog for the next 12 months: 96%

Meet our leadership team.

Claire Yum Arnold

Claire Lewis (Yum) Arnold

CEO, aka Boss Frog

Claire Lewis Arnold co-founded Leapfrog in 1998 and serves as its CEO,  bringing a wealth of experience in high-growth business development and long-range strategic planning to the Leapfrog team. She is passionate about enabling clients to securely fulfill their mission through highly serviced technology.

Karl Kleinert

Chief Operating Officer

Karl is responsible for overseeing the management of Leapfrog’s operations, finance, HR, sales, marketing, account management, and security departments. He focuses on continuing to scale Leapfrog by providing clients with the right people, processes, and policies that achieve highly repeatable and consistent outcomes.
Emmett Hawkins

Emmett (Trey) Hawkins

CHIEF TECHNOLOGY OFFICER

Emmett oversees the technology solutions, technical service offerings, hosted services, and evolution of Leapfrog’s core service offerings. He also works with Leapfrog clients as an advisor and solutions architect.
Michael Burnette

Michael Burnette

CHIEF SERVICE OFFICER

Michael serves as Chief Service Officer for Leapfrog, which means he is responsible for the delivery of extraordinary services to our clients. Michael is passionate about the engineering of support processes that help make life easy for clients.
Bryant Tow

Bryant G. Tow

Chief Security Officer

Bryant and his team assist clients with complete security programs that include strategy, governance, and operations, focusing on managing risk within Leapfrog’s Ring of Security methodology.
Ken Brantley

Ken Brantley

Director of Account Management

Ken leads the account management team and is responsible for current client satisfaction and success. He believes effective IT is a critical component of business success and enjoys helping clients make choices that will enable their future growth to be unencumbered by IT limitations.

Jeremy Burger

Director of Project Management

Reeves Smith

Sales Director

Sean Ellison

Network Operations Center Manager

Jeremy Burger

Director of Project Management

Cameron Thayer

Service Delivery Manager

Reeves Smith

Sales Director

Mark Burke

Director of Account Management

Mark serves as Leapfrog’s Director of Account Management and is responsible for the strategic relationship management of Leapfrog clients. With the support of our team of Leapfrog Account Managers, Mark works with clients and other members of the Leapfrog team to identify ways that technology can enhance each client’s business operations and help them translate strategies into reality.

Sean Ellison

Network Operations Center Manager

Mark Burke

Client Services Manager

Jeremy Burger

Director of Project Management

Sean Ellison

Network Operations Center Manager

Mark Burke

Service Delivery Manager

Robert Moua

Security Operations Team Manager

Jeremy Burger

Director of Project Management

“As a long-term client of Leapfrog Services, I continue to be impressed with the high level of services provided by their team. Leapfrog delivers on their promises, is extremely knowledgeable, responsive, and proactive to our changing needs. We don’t worry about our IT anymore, which is both a relief and a business asset.”

CFO, Atlanta-based Real Estate Development Company